instant remote support
If you are having problems with your computer, with instant remote support, as long as you have an internet connection you can be connected to a Signal Networks support technician from wherever you are in the world – whether in the office, an internet cafe or at your laptop on the summit of Mount Everest. If you’re connected to the Internet we can help you.
If you have a valid code from a Signal Networks Support Technician, please enter the code below, and click Go:
How does Instant Remote Support work?
With your permission, one of our support team can communicate with you via a small application file which automatically downloads to the remote PC. The ‘Applet’ automatically removes itself from your PC once the problem has been resolved and the session ended. If the problem is too serious and cannot be resolved through remote support, we will then send an engineer to visit you onsite.
The Applet provides remote customers with:
* Interactive Chat and detailed session history
* Prompts to permit or deny technician access to all functions
* File transfer to the technician
* Ability to stop remote control or disconnect at any time
What our customers say
Working across international markets it is essential that our IT partners provide us with the highest levels of security and service together with the ability to act against any issues we may face. Their level of expertise, professionalism and fast reaction times have seen us work with Signal Networks for over ten years. We look forward to continuing our relationship well into the future.
Graeme Carver, Motorexpo CEO
