SECURITY
Managed Firewall Solution
They key elements of a Signal Networks
Managed Firewall Solution are:
- Service Level Agreements (SLAs) – Signal Networks offer Full
Life-Cycle Management of its customer's equipment with guaranteed
SLAs of 4hr for onsite and 1hr for email and telephone problems.
- Full Life-Cycle Management & Support – Signal Networks deliver
true life-cycle management of network devices on an ongoing basis.
This includes proactive refinement of security policies, software
patches and upgrades as well as regularly scheduled security consultations.
- Security Monitoring – 24x7 monitoring of security events, which
are captured, analysed and correlated in real-time. Network outages
are acted on immediately and escalated to relevant client contacts.
- Unlimited Rule Changes – Signal Networks can apply unlimited
rule changes upon request at no extra charge.
- Health and Performance Monitoring – 24x7 proactive monitoring
for health and performance of the device. This allows Signal Networks
to proactively address developing operational problems prior to
actual service failures.
- Remote Diagnostics & Trouble Shooting.
Overview:
A strong network security policy is the first line
of defence for any managed network and would typically include your
router, firewall, IPS, switches and Virtual Private Network (VPN).
Our managed firewall services are fully managed so that
you can concentrate on what you do best, safe in the knowledge that
your network is being constantly monitored and managed to the highest
standards by our team of dedicated Information Security specialists.
We will work with you to develop a partnership,
in which you remain in control of the policies that are applied
and you authorise any changes. We will undertake the day-to-day
management of the service including health and security event monitoring,
policy review and guidance and change implementation and auditing.
The managed firewall element prevents unauthorised
access to your internal networks so you can operate in a secure
network environment. This security measure provides greater network
autonomy for your critical business operations. Furthermore, these
services are completely managed by Signal Networks IT Security Specialists,
so you can focus on your core business competencies without the
worry of compromising sensitive data.
Signal Networks will monitor the real-time logs
generated across your security infrastructure and critical hosts.
We can monitor alerts from virtually any security device and log
from operating systems, applications or databases in real-time.
Monitoring can be tailored to your exact requirements and escalation
procedures are customised to your internal policies. Signal Networks
IT Security Specialists will investigate and respond immediately
to any malicious activity detected, keeping your critical information
assets safe from harm.
This allows us to monitor your environment to
identify malicious activity before damage is done. In order to ensure
that our analysis is as fast and efficient as possible, our team
uses the information gathered to aggregate and correlate security
events to then present your organisation with prioritised information. |
