SLA for Business Critical Systems

1hr & 4hr Service Level Agreement (SLA) for business critical systems

We understand the importance of a quick and efficient response to your network problems, and how crucial it is to reduce downtime. That’s why, in the event of a business critical failure or error in your business system, we will deploy one of our technicians to your site if we cannot resolve the problem remotely within 4 hours.
Downtime leads to a loss of working time, which means losing money and consequently has a seriously negative impact on your business; we will do everything we can to prevent this from happening!

1hr & 4hr Service Level Agreement (SLA) for business critical systems

1hr & 4hr Service Level Agreement (SLA) for business critical systems

Top

Leave a Reply

Call us 0333 370 2202

Or email us: [email protected]