IT Support Company providing Phone, Remote and Email IT Support
As an IT support company, we pride ourselves on our customer service, and that doesn’t just mean providing excellent IT support, but also providing a polite, friendly service either over the phone, via email or when we visit you onsite.
All calls and emails are answered directly by our support team within seconds, and all e-mails instantly logged into our ticket tracking system.
Out of Hours Support
We appreciate that not all of our clients work 9:00 – 17:30 GMT and may require support outside, or in addition to these hours. In response to this, as an IT support company, we are able to offer our clients an additional out of hours support contract should they require it. This means our engineers are available to assist you with any business critical IT issues 24 hours a day, every day of the year (including all public holidays).