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It’s good to talk: Work and the phone system

How our phone system helps us work together

Penrith-based Penrillian develops mobile phone software. The company has produced everything from programs that monitor mobile phone networks to iPhone apps which help children learn.

“We take an agile approach to the way we work,” explains Charles Weir, the company’s managing director. “Our software engineers, who build our products, tend not to have their own desks. They might be working at a desk with someone else. Or they might be in a meeting. But they’re moving around – not static.”

However, for several years the company made do with a traditional telephone system. “We had a telephone exchange with ten extensions shared between everyone,” explains Weir. “The people who spent most time on the phone got their own extensions.”

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