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Signal Networks is a leading it solutions provider in Bristol, currently require IT Support Technicians and IT Support Engineers to join our growing team.

IT Support Technicians

IT Support Technicians looking to progress within a forward focused & dynamic company, you will already possess the following skills:

  • A background in supporting desktop and server products (such as Microsoft Windows XP/Vista/7/8, Windows Server 2003/12, – Microsoft Exchange 2003/13 and Microsoft Office 2007/13)
  • Expertise in LAN and WAN networking, web-based systems, user access control, client side software, client management, remote access and telephony
  • Proven practical hands on experience of working within an IT support environment
  • Service focused with the skills to build an affinity with all levels of client stakeholders
  •  Good problem solving skills, with an ability to take a methodical approach to troubleshooting support issues
  • Proactive attitude when dealing with support issues
  •  Ability to work under pressure and learn “on the job”
  • Flexible and able to prioritise workload
  • Excellent verbal and written communication skills and possess confidence when liaising with all levels of staff including Directors and Senior Managers within the business and with client stakeholders
  • To be responsible for self-development and acquiring new skills
  • An ambitious attitude with the drive to progress within an expanding Company

Desired skills:

  • Expertise of working in an ITIL compliant organisation.
  • MCP in Windows XP/Vista/7/8
  • MCP in Windows Server 2003 – 2012.
  • BTEC in an IT related field

 IT Support Engineers

IT Support Engineers looking to progress within a forward focused & dynamic company, you will already possess the following skills:

  • A background in supporting desktop and server products (such as Microsoft Windows XP/Vista/7/8, Windows Server 2003/12, – Microsoft Exchange 2003/13 and Microsoft Office 2007/13)
  •  Proven hands on and theoretical knowledge of Cisco, LAN and WAN networking, web-based systems, user access control, client side software, client management, remote access and telephony
  • An ability to mentor and act as an escalation point for junior members of staff
  • Proven practical hands on experience of working within an IT support environment
  • Service focused with the skills to build an affinity with all levels of client stakeholders
  • Good problem solving skills, with an ability to take a methodical approach to troubleshooting support issues
  • Proactive attitude when dealing with support issues
  • Ability to work under pressure and learn “on the job”
  • Flexible and able to prioritise and manage workload
  • Experience, ownership and accountability of Project Managing IT solutions into customer environments
  • Excellent verbal and written communication skills and possess confidence when liaising with all levels of staff including Directors and Senior Managers within the business and with client stakeholders
  • To be responsible for self-development and acquiring new skills
  • An ambitious attitude with the drive to progress within an expanding Company

Desired skills:

If you’re looking to progress within a forward focused & dynamic company then please visit our IT Jobs page for further information on how to apply.

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