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Our 5 minute guide to Twitter

There are all sorts of reasons your business might want to use Twitter.  If you haven’t tried it yet, here’s a quick guide to get your business started:

  1. Why Twitter? Decide why you want to use Twitter in your business. For instance, is it to market your company, connect with customers, provide support or track competitors? Thinking about the “why” will drive how you use it.
  2. Pick your name. Keep it short; when people reply to your messages, your name will take up some of Twitter’s 140 character message limit. Consider having more than one account – for news, support and so on.
  3. Fill in your profile. You can use your Twitter profile to tell people what your business does and what you use Twitter for. To fill it in, sign in to Twitter, then click Settings, then Profile.

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