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How to understand IT support

Many small companies struggle when it comes to IT support. When you do it right, it helps your business get on with things. In short: it’s important. Yet the job of providing IT support is often regarded as painful and costly.

No matter whether you outsource IT support to an IT support company or keep it in-house, it’s important to understand the basics. It’ll help you avoid the pitfalls of IT support.

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